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You have broken the news of replacing a key member of your project team. As expected, the team is heartbroken, but your project sponsor is supportive of your move. Discuss what you will do to motivate your team. 

Compliance or Values

Question1 

Review chapter 7 of the text book discussing compliance versus values-based ethical cultures. First, describe the main differences of each type of ethical culture and then decide which type you would recommend to your organization and why.

Question2 

Mitigating Ethical Risk

Review Case 8 in the text book on delivering customer satisfaction at Zappos. While the case examines Zappos’ focus on stakeholder happiness and its contribution to success, the company is not without ethical challenges. Based on the case, how do you believe Zappos managed ethical risk? Are there any possible ethical risks in the future? Please explain.

Value Proposition in Patient Care

Paradise Hospital, Inc., is a for-profit hospital. As the facility’s new hospital administrator, you have been tasked with improving the service value of the hospital. The administration has not done this process since the hospital began operating in the year 1995. The investors are not familiar with the value proposition strategies of hospitals in current-day America.

Note: You may create or make all necessary assumptions needed for the completion of this assignment.

Write a 4–6 page paper in which you:

• Articulate the meaning of value-added service as it pertains to patient care services, and argue the major reasons why it matters to add value to patient services. Justify your response.
• Outline a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Recommend the key methods that you would use to acquire the information necessary to identify the specified functional areas.
• Specify four specific areas where you believe the administration can add value in Paradise Hospital, and argue the most significant reasons why such a value proposition would improve the value of services to the patients.
• Go to Basic Search: Strayer University Online Library to find four recent (within the last five years) quality academic resources for this assignment. Note: Wikipedia and other websites do not qualify as quality academic resources.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

Learning Activity: Creating a Severance Package

Completing this activity will help you prepare for the upcoming assignment in Week 7. Think of it as practice for the assignment. As such, focus on content, not formatting. Your paper should be no more than 1 to 2 pages in length.

For this activity:

• Create a severance package for a separated employee in a fictitious company. 
  • At a minimum, include: 
    • Position differences.
    • Years of service.
    • Actual compensation amounts.
    • Any additional benefits that you want to add.
• Determine whether severance pay is taxable.
• Create a chart that depicts the timeline of the disbursement of the compensation. 
  • Use Microsoft Word or an equivalent application, such as OpenOffice.

Use at least one quality academic resource in this activity. Consider beginning with your course textbook and quality sources that can be found in the Strayer Library.

Note: Wikipedia and other websites do not qualify as academic resources.

together with your knowledge/experience, explain your believe on ethics, quality satisfaction, and social responsibility. As a good and effective quality director/manager, what is your working philosophy? Write 2-3 paragraphs, not exceeding 300 words.

Part 2: Answer questions and express your thought from these 2 activities: 1) An ethical dilemma, and 2) Have we spoiled customers? Your writing should be between 500-900 words (single space, Times NW 12), or not exceeded 2 pages. Post your writing into the Discussion Board, under forum “Assignment Three – Quality Satisfaction and Corporate Social Responsibility”.

Critical Thinking Activity – An Ethical Dilemma

Image Products Inc. and Lovan corporation are major producer of shampoos, conditioners, and other bath products for women. They are also intense competitors. Recently, Lovan has surged ahead in the marketplace on the strength of a new shampoo that is outselling the leading products of all competitors, including Image Products. This new product is based on a supersecret formula that produces a shampoo with a silky texture and a pleasant aroma. Consumers love it.

John Parker, supervisor of the research and development department for Image Products, is under intense pressure to replicate Lovan’s formula. Unfortunately for Parker, all of his attempts to break the code have failed. As a result, Image Products has lost so much market share that company-wide layoffs are imminent. Parker’s wife and their daughter, who is 3 months pregnant, both work at Image Products. Both will lose their jobs in the first round if layoffs are necessary. Because the firm is located in a rural one-company town, the chances of his wife and daughter finding other jobs are slim at best.

A potential solution has fallen into Parker’s lap. A disgruntled chemist from Lovan has applied for a vacant position in Parker’s department. He has made it clear to Parker that, if hired, he can bring Lovan’s coveted formula with him. However he will do so only if Parker brings him in at top dollar- a demand that is not justified by the chemist’s credentials.

Assume that John Parker is a friend and that he asks your advice about how to handle this situation. What will you recommend to him, and why? What model would you apply in dealing with this dilemma if you were in Parker’s position? Why?

Critical Thinking Activity – Have We Spoiled Customers?

“If you want to understand how the worldwide quality movement has benefited consumers, just look at automobiles. What used to be considered a luxury option is now just standard,” said one quality manager. “That is precisely the problem,” said another quality manager, “We have spoiled the consumer. Now customers will never be happy no matter what we do.” Join this debate, what is your opinion concerning the following questions?

1. Are global consumers spoiled and unrealistic in their expectations, or are they finally demanding their rights in the marketplace?
2. How has the worldwide demand for quality driven the concept of innovation? How has innovation changed your life?
3. If you were a quality director, what would be your quality philosophy or principles for your department’s employees?

There are 20 short answer questions

QUESTION 1

List the three compensation components that make up overall compensation.

QUESTION 2

What is strategic compensation, and discuss when does it start?

QUESTION 3

What are the value bases initiatives?

QUESTION 4

When it comes to benefit packages, around twenty-five percent of benefits are legally required. What do they include?

QUESTION 5

Social Security taxes pay for three types of benefits. What are they?

QUESTION 6

What does PEST stand for?

QUESTION 7

What four things do a PEST analysis helps us do?

QUESTION 8

What are the four major activities for which an HR manager is responsible for? 

QUESTION 9

What are the complementary set of competencies HR managers need to acquire?

QUESTION 10

List three major laws affecting Equal Employment Opportunity:

QUESTION 11

What are the recent recruitment goals that the federal government required for firms that do business with them?

QUESTION 12

Discuss what it means to have reliability and validity when it comes to gathering information about candidates for a position?

QUESTION 13

What does PROPER Stand for?

QUESTION 14

What is the calculation for ROI?

QUESTION 15

What is Strategic Relevance?

QUESTION 16

What is Criterion Deficiency?

QUESTION 17

List three safeguards to implementing a 360 feedback system to ensure its maximum quality and acceptance?

QUESTION 18

List three performance evaluation methods.

QUESTION 19

List three factors that affect an employee’s performance?

QUESTION 20

List the four phases managers can take to maximize the transfer of training?

Unit VIII Journal

Instructions

Discuss how you can apply the concepts learned in this course to your current or future career. How might the lessons you have learned positively impact your career success?

Your journal entry must be at least 200 words. No references or citations are necessary.

Unit VIII Essay

Instructions

According to DuBrin (2015), the following strategies or tactics are identified for enhancing your career: 

1. develop career goals, 
2. capitalize on your strengths and build your personal brand, 
3. be passionate about and proud of your work, 
4. develop a code of professional ethics and prosocial motivation, 
5. develop a proactive personality, 
6. keep growing through continuous learning and self-development, 
7. document your accomplishments,
8. project a professional image, and 
9. perceive yourself as a provider of services. (p. 430) 

Identify and explain three career-enhancing techniques or tactics in advancing your career. 

Your essay should be at least two pages and should include an introduction, a body of supported material (paragraphs), and a conclusion. Be sure to include two references (on a reference page), and follow all other APA formatting requirements. The reference page does not count toward the total page requirement. Please use the CSU Online Library for providing the supporting sources to complete the paper. 

Be sure to apply the proper APA format for the content and references provided. 

Consider reviewing the link below for the Success Center’s tutorial on essay writing: https://columbiasouthern.adobeconnect.com/_a1174888831/essay_writing/

Resources

The following resource(s) may help you with this assignment.

• Citation Guide
• CSU Online Library Research Guide

HA3120D – Essentials of Managed Care SU20 B – Section D01

Discussion 3.2: Misuse or Over-Use

From your experience with hospitals or medical offices and/or from your readings/research:

.Discuss where you have seen tendencies for misuse or over-use of resources. For example, whether the hospital or medical office tended to hoard certain kinds of supplies.

.Consider also whether utilization review may go overboard in its oversight of resource use.

  Please cite references in your post which should be 150-200 words

Write a 1 – 2-page summary, addressing the basic laws about equal opportunity at work regarding age, race, sex, national origin, religion, or incapacity.  Use References, quotes, and avoid plagiarism. Use Apa Style

Students will read assigned applications provided in the text. (minimum 3 pages). Be sure to include your name, double space, provide page numbers, and use a 12 inch font and proper APA formatting. Do not add personal experiences.  Be sure to number your answers to ensure you do not overlook any. Using external research to support your response is expected. Be sure to include references.

assigned application is attached