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Daniel Goleman, a psychologist, was the first to popularize the trait emotional intelligence, sometimes referred to as EI. Emotional intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:
- Self-awareness: This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.
- Self-management: This is your ability to control or regulate your emotions and act with integrity.
- Social-awareness: Gives you the ability to understand the needs of others and show empathy towards them.
- Relationship management: this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds.