- Article – Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing Satisfaction
Article – Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing SatisfactionAttached Files:- dolltorkzedah.pdf dolltorkzedah.pdf – Alternative Formats (639.838 KB)
- Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing Satisfaction. MIS Quarterly, 12(2), 259–274. https://doi.org/10.2307/248851
- Article 2 – Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Article 2 – Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information TechnologyAttached Files:- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology_1989.pdf Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology_1989.pdf – Alternative Formats (2.472 MB)
- Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly,13(3), 319-340. doi:10.2307/249008
- Article 3 – Davis, F. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impacts
Article 3 – Davis, F. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impactsAttached Files:- DAVIS_TAM.pdf DAVIS_TAM.pdf – Alternative Formats (460.194 KB)
- Davis, F. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International journal of man-machine studies, 38(3), 475-487. doi:10.1006/imms.1993.1022
- Article 4 – DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable.
Article 4 – DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable.Attached Files:- DelONe_McLean_ISS_basearticle.pdf DelONe_McLean_ISS_basearticle.pdf – Alternative Formats (10.785 MB)
- DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information systems research, 3(1), 60-95.
Discussion Question:
You’ve read several articles on Information System Success and Satisfaction. How do you believe an organization should measure information system success and satisfaction in the enterprise?