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Option #1: Strategy 2: Developing Teamwork and Internal Quality

For the Module 2 Milestone assignment, you will develop strategy that will target processes for developing, to include steps for evolving into productive self-managing teams. Second, construct a general framework for creating a strong internal international human resource management quality focus. It will be important that you include items such as benchmarking, best practices, internal audit, and comparisons with other better standards in international human resource management functions.

This Milestone assignment should be no more than two pages in length (not including cover and reference pages), so focus on being clear and concise. Your Milestone should be formatted according to the  CSU-Global Guide to Writing and APA (Links to an external site.) and supported by a minimum of two academic sources.

Learning by Doing

Conaty & Charan write that, “Developing talent through experiences expands capability and capacity… This is learning by doing, and no book or classroom teaching can substitute for it.”

• Describe an example of “learning by doing” that has helped you or a colleague to grow professionally.
• What did this experience teach that could not be taught through formal training?
• What part of the experience could have been learned through formal training? 
• Should your organization create formal training to complement its hands-on learning activities? Why or why not?

Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates’ initial posts by Sunday, midnight of your time zone.​​

1st Response to this classmate

 RE: Week 4 DiscussionCOLLAPSE

Hello Class and Professor, 

In most organizations, formal training is an essential component of keeping up with new trends and technologies in the industry. However, training may not solve all performance and behavioral problems. Hence, an organization should conduct a training needs assessment before introducing training programs to assess whether training may solve a performance problem. Other than training, learning by experience may be an option. As such, evaluation of learning by doing or experience is essential in informing its effectiveness in complementing formal training. 

Describe an example of “learning by doing” that has helped you or a colleague to grow professionally.

After graduating from university with a bachelor in Statistics, Kelvin joined our local animal feeds manufacturing company as a data analyst. His university training was majorly mathematical and had nothing to do with animal health and nutrition. However, his new role required him to have insights into animal nutrition. He quickly got in touch with the production manager and was occasionally involved in the production team while formulating the food rations. With time, Kelvin developed the skills of accurately preparing feeds’ components such as proteins and minerals while retaining acceptable profit margins. Soon, Kelvin became an essential component of both the production and analytics teams. 

What did this experience teach that could not be taught through formal training?

Although the training was an option in learning animal nutrition, it would take time to cover all aspects. Still, the organization does not use all aspects of animal nutrition modules. Learning by doing was the most suitable learning method as it incorporates relevant theoretical and practical elements of animal nutrition. Nevertheless, training modules hardly existed at the organization to enhance the incorporation of animal health and data analytics. 

What part of the experience could have been learned through formal training? 

Animal health and nutrition training is available at the organization. Employees within the production team regularly participate in formal training relating to trends and new technologies in line with animal feed production. However, Kelvin’s case stood out, as it required integrating skills in feeds formulation, production, and data analytics. 

Should your organization create formal training to complement its hands-on learning activities? Why or why not?

Kelvin’s case depicts a situation where learning through experience may yield significant outcomes. However, it is rational to analyze such a situation in the context of the problem at hand. Organizations should also adopt formal training to complement learning by experience. Learning through experience enhances personal growth and competence aligning with new roles (Fernández-Aráoz et al. 4). Formal training improves collective responsibility for success among current employees and new teammates by sharing experiences, challenges, and insights (Stibitz 3). A blend of learning through experience and formal training enhances performance and employee outcomes.

Fernández-Aráoz, Claudio, Andrew Roscoe, and Kentaro Aramaki. “Turning potential into success: The missing link in leadership development.” Harvard Business Review, vol. 95, no. 6, 2017, pp. 1-9.

Stibitz, Sara. “How to get a new employee up to speed.” Harvard Business Review, 2015, pp. 1‑5.

2nd response to this classmate

Dear Professor Dibenedetto and Class

1. Describe an example of “learning by doing” that has helped you or a colleague grow professionally.

I am a long-life learner in all aspects of my life. I have developed a growth mindset. I have improved my life quality and work as observe people doing things that I will not ordinarily do well. One example that stands out in my pursuit of learning by doing is how to do proper workforce planning, which is a combination of HR concepts such as organization design, budgeting, and job pricing. These are competencies that involve knowledge in HR, finance and remuneration, and data analytics. I realized that I do not have a budget to hire an employee who is an expert in workforce planning, as it is a critical skill in the insurance business. Most actuaries do not want to work in HR but were keen to design a workforce tool. I approached our CEO, who agreed that he would second an actuary into HR to develop the tool. I used to watch him with the design and play with the tool until it was executed.

2. What part of the experience could have been learned through formal training?

There is no part in the learning process that I would say required formal training. I am already a seasoned excel spreadsheet practitioner; otherwise, I would have preferred formal training as a beginner. I still believe that 70/20/10 learning is still relevant, where 10% is about formal learning.

3. What did this experience teach that could not be taught through formal training?

I currently do all my annual workforce planning and reporting using the tool, and I have trained others in the team through action learning and are using the tool in all our 33 countries. We used the same tool during COVID-19 to schedule the workforce and understand who can work from home indefinitely (and only come as required), hybrid model, and tracking those on sick leave due to the pandemic. We are also using it to plan for the workforce plan during the recovery phase caused by the pandemic as we want headcount growth not to increase by 2% over the past three years. I would not gain a portfolio of diverse skills in reward, budgeting, and data analytics at the same time if it were not through action learning.

4. Should your organization create formal training to complement its hands-on learning activities? Why or why not? My organization has formal training programs supported by a learning management system. Our main challenge is that learning it is isolated from the day to day work requirements of employees. I believe learning on the job through the 70/20/10 action learning process should be the norm. Learning can be powerful if it is integrated into the daily workflow. As scholar Josh coined, “there is a new paradigm of learning in the flow of work.” The fourth industrial revolution tools such as AI, automation, podcasts, youtube has enabled an environment where lifelong learning is part of the economic imperative. For employees, research now shows that development opportunities have become the second most crucial factor in workplace satisfaction (after the nature of the work itself). In my view, the traditional corporate learning portal (the learning management system) is rarely used (other than for mandatory compliance training), and it often takes many clicks to find what you need. Learning, therefore, ends up being reduced to important-but-not-urgent matters.

References

Dr. John. E. Di Benedetto, H.R.M. ANNUAL, Executive On-Boarding… Successfully Assimilating New Leaders, Week 4 JWI 521. 2020 JWI 521, Week 4 Lecture Notes, 2020

 How do you engage in identity work? You may write a brief overview or you may bring an artefact (e.g., an outfit, a decorative item, your Instagram account, etc.). Then consider what identities you are projecting (e.g., professional identity, personal identity, gender identity, etc.) and to what effects (e.g., ambitious, trustworthy, easy-going, fun, down-to-earth, etc.) in a brief reflection (min. 200 words). 

Staff members who work at a women’s medical clinic are required to provide clients with information about various community resources available to them on a variety of medical conditions. Some of the resources include information regarding abortions. One staff member claims that her religious beliefs do not permit her to provide information about abortions, which is against her religion. The director of the clinic claims it would cause an undue hardship to accommodate her religious beliefs. 

What are your thoughts?

As discussed in the unit lesson, resolving conflict in the workplace requires using interpersonal skills, management skills, and techniques. Interpersonal skills can consist of understanding individual differences, self-esteem, self-confidence, communication, teamwork skills, problem-solving skills, cultural relations skills, motivation skills, customer service skills, ethical behavior skills, and stress management skills. Management skills focus on the type of management skill applied such as collaborating, accommodating, forcing, avoiding, and compromising. As a member of the workforce, you must be able to effectively resolve conflict, either with the use of interpersonal skills, management skills, or by applying the recommended ways of responding to tension in the workplace (e.g., overcoming defensiveness, accepting of the tension, and resolving the tension).

For your Unit VI Assignment, please reflect on your knowledge of resolving conflict that you have experienced or observed in the workplace. Please analyze what you have learned. Describe how your learned knowledge can be used. Also, identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced. What steps/methods were used in resolving the conflict?

Your reflection paper should be at least three pages in length, including an introduction, a body that supports your reflection, and a conclusion. Be sure to include a title page. The title page does not count toward the total page requirement.

Architecture and Infrastructure

Think about a company you know well.  

What would be an example of IT architecture at that company?  

What about IT infrastructure?

What is the difference between a decentralized architecture and a centralized architecture?

How might you apply what you learned from weeks 1-4 to your current or previous place of employment? Please be specific.

The project is on Radiology. Write an introductory paragraph that discusses the elements from your outline that will be covered in your course project paper. Be sure to use correct grammar and spelling. In your introductory paragraph:

• Identify the topic you have selected. (Radiology)
• Discuss why the topic you have selected is important to you and to the industry.
• Explain what will be discussed in your paper.
• Create a reference list, following APA formatting, with at least three different resources related to your selected topic, that you will use when writing your course project paper.

I attached the outline from the previous weeks assignment. 

PLEASE SEE ATTACHMENTS FOR CASE AND CHAPTER SUMMARIES

INSTRUCTIONS BELOW:

PLEASE READ CHAPTER SUMMARIES INCLUDED IN ATTACHMENT AND USE AS REFERENCE GUIDE FOR CASE

INCLUDE 4 SCHOLARLY REFERENCES 

To fully complete this case assignment, please read and analyze the assigned case. Be sure to speak in OB language throughout to reflect your knowledge of the terminology and concepts covered this week. Your response must be numbered as outlined below, and provide the following:

1. Situation

In this section of the case analysis, you will focus on identifying situational aspects that have led to the situation being reported in the case. You are to explain the situation in Organizational Behavior terms specific to this week’s material. These aspects should include relevant context, people-related, and organizational factors that have contributed to the current situation. Creating this profile relies on your understanding and application of key concepts, frameworks, and theories contained in the text and other course materials. Please note that the focus of this is to highlight the OB related issues; however, it is understood that other management-related issues may also contribute to the situation. This section MUST explain the situation using terminology and related material from this week’s textbook readings. Remember to cite appropriately.

2. Problem

The situational profile leads to the identification of the major problem in the case. For example, the case may frame the problem as personality and attitude, but the underlying OB problem may relate to organizational structure. Thus, you must analyze the situation deeper to uncover the foundational OB problem. In a case, there may be several problems; however, there is likely only one MAIN problem. All the other factors that appear to be problems are symptoms of the main problem. In this section, you will identify the ONE main problem and explain why it represents that main OB problem in this case. The problem MUST be stated in OB terms. Include specific examples from the case, textbook, and external sources to support your position. Be clear in your statement of the problem.

3. Case Question(s)

Identify the specific questions that must be addressed in order to solve the central problem identified. Think of what you would need to know in order to make a decision on how to solve the problem you have identified. Please note that these questions MUST be related to the problem that you have identified and you must explain why an answer to each question is necessary to solve the problem. What information do you have to know to solve the problem? Questions unrelated to solving the problem or those that are general and not specific to your problem will not meet these criteria. Consider internal and external factors that may have influenced the current situation, whether mentioned in the case or not. Think about the functional information required in order to accurately address the central problem. List each question and explain individually why each question is pivotal to solving the identified problem. Be clear and specific in your answers.

4. Alternative “Solutions” (3)

Present three separate and independent courses of action that could be enacted to solve the problem. For EACH alternative, be sure to explain the course of action, the organizational actors and resources required to complete, the benefits and risks of said action, and how/why the action could potentially solve the problem. Each action MUST solve the specific problem identified, and be independent of the others. Make your case with the support of internal and external sources. Number each alternative solution as 4a, 4b, 4c, etc.

5. Recommend

Identify and recommend the ONE solution out of those identified in item 4 above that is most tenable. You may not offer a combination of the alternatives; only ONE of the alternatives can be selected. Provide evidence to argue in favor of the chosen solution, explaining why this solution is the most tenable compared to the others, and is most appropriate to solve the problem identified. Assume you are presenting your idea to the organizational decision-makers; you want and need their agreement and support. Present a persuasive argument as to why this solution is the best solution for the problem, including support from course material, the field of OB, and other relevant factors as support for your argument. OB language must be used. Thoroughly support your position using internal and external sources.

6. Prediction

Briefly predict and paint a picture of what the situation looks like AFTER implementation of your recommended solution. How would the situation as outlined in your response to number one (above) change? How does the organizational experience change for the actors involved? Please note this is not a conclusion; it is a prediction of what the outcome will be and how the situation will be different after your recommendation  

This week’s reading assignments, including the Module 8 interactive lecture, described various considerations that a project management office (PMO) may apply for the advancement and development of professionals in the disciplines of project, program, and portfolio management. Address the following discussion topic key elements:

• Describe an approach or tactic for the PMO to ensure professional development in the discipline of project management. How can you apply this approach for your career advancement?
• Identify an industry certification beneficial to your professional advancement. What action is needed to obtain the designated certification?

Project management (PM) assessment and project auditing enable the project management office (PMO) infrastructure management and technical support. The purpose of this assignment is for you to understand and synthesize the application of PM assessment as an enabling infrastructure for PMO sustainable success.

For this assignment, address the following items:

• In your own words including scholarly reference support,
  • Define PM assessment in context of the PMO infrastructure management.
  • Describe the primary domains encompassing PMO assessment.
• In your own words including scholarly reference support,
  • Define project auditing context of the PMO technical support.
  • Describe the main functions encompassing PMO project auditing.
• Explain the distinction between PMO assessment and auditing.
• Based on the TD Bank N.A.’s enterprise-wide PMO (Links to an external site.) (2013) case study, identify how PMO assessment and auditing played a role in the firm’s successful growth. Include specific assignment tools and/or techniques used to measure effectiveness.
• Summarize how the PM assessment improves PMO success and business results while recognizing ethical considerations and challenges unique to an international PMO.

For the assignment Option #1, write an essay to address the Module 5 Common Assignment Requirements.

Submit your Module 5 Critical Thinking assignment as a single Microsoft Word document to the submissions area established for this purpose.

Your essay should address the following requirements:

• Your well-written PMO recommendation essay thesis should be 5 pages in length, which does not include the title, reference, or appendix pages. You need to add headings subheadings associated with each of the bullet points listed in the common assignment requirements.
• Format your paper per the C (Links to an external site.)SU Global Writing Center (Links to an external site.), which includes an introduction and conclusion.
• Include title and reference pages.
• In addition to your course textbook and the designated case study, cite at least four current (published within the past 5 years) scholarly resources (peer-reviewed, official governmental reports, and other scholarly sources) to support your suppositions, assertions, and conclusions. To enhance your learning experience, scholarly resources are available from the CSU Global library.
• Include an appendix for tables and figures as appropriate.

Please write clearly, concisely, and cohesively; use section level headers to organize the key elements of your thesis.

Consult the assignment template (Links to an external site.) for a more complete list of requirements. If you need assistance with your writing style or you need writing tips or tutorials, visit the CSU Global Writing Center (Links to an external site.). Review the grading rubric to see how you will be graded for this assignment.