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Read Case Study 6-2, “Classification of a Bargaining Subject,” on page 285 in your textbook, and answer the questions provided.

Questions

1. What is a mandatory subject of bargaining?
2. Can a union waive its right to bargain over a mandatory subject of bargaining?
3. Would the established labor agreement apply to this case study?
4. Was management’s refusal to bargain over the subject of surveillance camera usage in the workplace a violation of the duty to bargain in good faith under the Labor Management Relations Act (LMRA) as amended? If so, what should be the appropriate remedy?
5. Discuss the merits of the parties’ respective positions in this case.

Your response to these questions should be a minimum of 2 pages in length. Use APA format to cite and reference all quoted and paraphrased material, including your textbook. Please be sure to include your reference list on a separate page.

A growing, profitable internal medicine practice of 10 physicians, 2 physician assistants, a physical therapist, and a massage therapist is located in a city of 150,000 people. The clinical personnel are mostly from the majority group in the area and consider themselves open-minded, altruistic, and culturally aware. The administrative support staff is representative of the makeup of the patient population—mostly minority groups in the local community. The patient population is growing and becoming more diverse from those newly arrived in the city. The practice is currently facing several challenges.

DISCUSSION QUESTIONS

1. The practice manager wants to have the local hospital expert on cultural competency come talk to the staff. The administrative support staff does not feel that they need training. How should the practice manager proceed?

 2. The practice needs to hire a new administrative assistant to work with the front desk staff. The practice wishes to hire someone from the local minority community rather than an equally qualified individual from another state. How should the practice manager proceed? Justify the rationale for this recommendation.

 3. With the recent growth, the practice is considering relocating its office to another, larger office facility. Several options are being discussed. Should they relocate to a more affluent area of the city that is less diverse? Or should they stay in the same neighborhood, even if it is less profitable? What are the pros and cons of staying in this neighborhood versus moving to another area? If the rent is higher in the more diverse area, is that enough to justify not moving there? Or is diversity responsiveness a “cost of doing business?” How should the practice manager proceed?

4. The practice wants to maintain its good standing in the community. What initiatives could it undertake to remain connected to its local patient population?

5. The practice manager wants to complete a strategic plan as a guiding framework for the organization for the next five years. From whom should she get input to help shape this plan? Should cultural competency initiatives be included in this plan?

This week, we studied and discussed metrics relevant to compensation  and benefits. For this assignment, you will demonstrate your  understanding of these metrics by writing a short paper  that addresses the following questions:

1. What can each metric demonstrate? What is its importance to HRM and strategic decision-making?
2. What would be learned from statistics derived from this metric?
3. Where  might one find (or collect) the raw data for this metric? How would you  implement tracking this metric in an organizational dashboard/balanced  scorecard?
4. What, if any, potential difficulties might create challenges in tracking this metric?

metrics:

• Compensation and Benefits Costing Factors (Quantitative)
• Satisfaction and Perceptions of Fairness Regarding Compensation and Benefits (Qualitative)

 Metric 1: Health Benefits Costs Per Employee  

 Metric 2: Speed of Claims Resolution 

This week, you have learned about the strategic value of diversity and inclusion. You also have learned about the differences both diversity and inclusion play in allowing an organization to embrace its significance.

As the VP of HR, you will prepare a written report for the executive leadership team of an organization of your choice. In your paper, you will complete the following:

• Discuss the significance of the term diversity.
• Discuss the significance of the term inclusion.
• You will discuss the strategic value that diversity and inclusion (D&I) will bring to the organization.
• You will also give 3 to 4 examples of how D&I improves innovation, creativity, and better problem-solving capabilities.

Support your assignment with at least three scholarly or professional resources. In addition to these specified resources, other appropriate scholarly resources, including seminal articles, may be included.

Length: 5-7 pages, not including title and reference pages

References:  Include a minimum of 3 scholarly resources.

Your assignment should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. 

APA FORMAT

1-2 PARAGRAPHS

REFERENCES

Using Hite and Seitz (2016), relevant supplemental resources, and assignments, you reviewed and assessed the major threats to global well-being. You were challenged to craft an informed perspective on the issues covered each week.

Has your thinking about any of the issues covered in this course changed from when you began the course? If so, which ones changed? If not, was any of your thinking further solidified by issues covered in this course? Explain. 

Activity 1

Think of a situation in your job in which you need to communicate a negative message.

1. Develop a written message that states the message clearly.
2. Describe how you would present the negative message in person

Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect

Activity 2

Select one of the scenarios based on your birth month from the linked document (link-Scenarios for Crisis Communication.docx) (see below for birth month) and develop a crisis communication plan for your selected scenario. See Section 17.3 of your text to learn about the components of an effective crisis plan.

8. August—Hamburgers, Inc.

Hamburgers, Inc. is pleased to announce a new menu practice where the nutritional information and the calorie counts will be prominently displayed, helping consumers make healthy choices from the menu. Your supervisors have heard that there may be representatives of the Cow Liberation Group (which advocates vegetarianism) and several nutritionists (who perceive the company has not done enough to improve its products) at the press conference. You represent Hamburgers, Inc.

Discussion: (APA format 300 words + 3 references)

Discuss the effects (both short term and long term) of using deceptive tactics to influence or win in a negotiation.

 1. How can Blockchain increase human resource management efficiencies? 2. What are the stages of Blockchain maturity and explain which stages have the most potential for human resource management application? 3. How and why is Blockchain a disruptive technology in human resource management? 

The Planetree Model was introduced in the 1970s and is a model that attempts to create patient centered healthcare. Discuss that model and what it means to you as a patient, as a healthcare administrator, and the medical community, for example, which healthcare workers are the champions of the model? Visit the Planetree website, http://planetree.org/ and find a facility that is a member. See if you can find a facility in your area or state. Include this organization in your initial post, and provide a link to their site if one is available. 

Watch three brief videos that explain and demonstrate the concept:

 Watch Video Planetree: Healing Arts Duration: 2:12
User: n/a – Added: 11/18/10 YouTube URL:http://www.youtube.com/watch?v=80pYdstv7TM

DeVito, J. A. (2016). The interpersonal communication book (14th ed.). Retrieved from https://content.ashford.edu

• This text is a Constellation™ course digital materials (CDM) title.

You began preparing for this assignment in Week One by reviewing the required elements and reflecting on the Chapter 2 and Chapter 3 content. There are three steps to completing this written assignment. Each step should be a separate, identifiable section of your paper. Start with an introductory paragraph that describes what you will be covering in your paper and end with a concluding paragraph that summarizes the information you have provided. Use the Week 2 Assignment template as a guide for formatting. Use Chapters 2, 3, 4, and 5 in the textbook and other relevant resources.

First step:

• Describe the impact of culture on communication.
• Identify strategies you can use to demonstrate cultural sensitivity when working in human services settings. Be sure to use examples to help make your points.

Second step:

• Assess your own other-orientation, as described in the textbook, as one measure of self-awareness.
• Identify personal communication strengths and growth.
• Describe your strengths with regard to this perspective.
• Identify areas in which you would like to improve.
• Discuss how having a strong other-orientation might be helpful for interpersonal communication in human services.

Third step:

• Refer to Chapters 2, 3, 4, and 5 in the textbook and other relevant resources.
• Explain how both culture and self-awareness may be critical in interpersonal communication in human services.
• Identify two to three examples of effective verbal and non-verbal communication techniques that can be used to demonstrate self-awareness and culture in human service settings.

Your Final Paper:

• Must be five double-spaced pages in length (not including title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center (Links to an external site.).
• Must include a separate title page with the following:
  • Title of paper
  • Student’s name
  • Course name and number
  • Instructor’s name
  • Date submitted
• Must use at least two scholarly sources in addition to the course text.
• Must document all sources in APA style as outlined in the Ashford Writing Center.
• Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.

Review the grading rubric and remember that 30% of your grade is based on your application of course material content and subject knowledge in Discussions, 40% is based on your ability to think critically and present original ideas in Assignments, and 30% is based on your ability to demonstrate your application of the core concepts of communication and apply them to a human services scenario in the Final Project.

Template should look like this

Week Two Paper

Start the first paragraph here. It should introduce your reader to the subject you are writing about, as well as your particular position or claim. Before you can create your first paragraph, check that you Understand Your Assignment.  You can use this template to help you format your paper. For longer papers, include sub-headings or levels of heading.

Impact of Culture on Communication

Assessment of Other Orientation

Personal Strengths and Improvement

Other Orientation and Interpersonal Communication

Culture and Self-Awarenss in Interpersonal Communication

Examples of Effective Verbal and Non-Verbal Communication Techniques 

Conclusion

.

References

The following are commonly used references.  Please fill in the required information, and if you need more help, see the Formatting Your References List page. References are listed in alphabetical order.

Ashford Textbook (Online edition): *

Author, A. (Year published). Title of book: Subtitle of book (edition, if other than the first) [Electronic version]. Retrieved from from URL

Example:

Witt, G. A., & Mossler, R. A. (2010). Adult development and life assessment [Electronic version]. Retrieved from https://content.ashford.edu/books/4

Online Journal Article (such as from the Ashford Library):**

Author, A. (Year Published). Article title. Journal Name, Volume(Issue), page range. doi:# or Retrieved from journal’s homepage URL

**When including a URL for an online journal, you must search for the journal’s home page and include this in your reference entry. You may not include the URL found through your university library, as readers will not have access to this library.

Examples:

Churchill, S. D., & Mruk, C. J. (2014). Practicing what we preach in humanistic and positive psychology. American Psychologist, 69(1), 90-92. doi:10.1037/a0034868

Santovec, M. (2008). Easing the transition improves grad retention at Trinity U. Women in Higher Education, 17(10), 32. Retrieved from http://www.trinitydc.edu/education/files/2010/09/Women_in_higher_
Ed_Trinity_Transistions_10_08.pdf

Online Magazine:*

Author, A. (Year, Month Date Published). Article title. Magazine Title. Retrieved from URL

Example:

Walk, V. (2013, April 29). Can this woman fix Europe? Time. Retrieved from http://www.time.com/time/magazine/article/0,9171,213969.html

YouTube Video:*

Author, A. [Screen name]. (Year, Month, Day). Title of video [Video file]. Retrieved from URL

Example: 

Apsolon, M. [markapsolon]. (2011, September 9). Real ghost girl caught on video tape 14

Web Page:*

Author, A. (Year, Month, Date Published). Article title. Retrieved from URL

Example—Corporate web page:

U.S. Department of Labor, Bureau of Labor Statistics. (2008). Police and detectives. Retrieved from http://bls.gov/oco/pdf/ocos160.pdf

Example—Article or section within web page with no author:

Presentation tools. (n.d.). Retrieved from http://web2014.discoveryeducation.com/web20tools-presentation.cfm

*Please delete the headers and notes in this document before submitting your assignment.