crisis management

Evaluation as Part of a Disaster Management Plan

Established in 1970, the Institute of Medicine (IOM) is a nonprofit, non-governmental health arm of the National Academy of Sciences (chartered by President Lincoln in 1863) and has served as an unbiased advisor to the nation on health care improvement. The IOM has a key role to play in helping to shape the direction of health care in the United States and abroad and works to enhance quality and add value to the health care system. Their seminal report from 2001, Crossing the Quality Chasm: A New Health Care System for the 21st Century, describes a strategy for improving health care overall.

Historically, heath care for mental health and substance-use conditions had a less developed quality measurement infrastructure than general medical practice. This characteristic was addressed in the 2006 report, Improving the Quality of Health Care for Mental and Substance-Use Conditions and recommendations were made for quality improvement, patient-centered services, strengthening evidence-base practices, and care coordination.

To prepare for this Discussion:

  • Review the Summary and the summaries for Chapters 3, 4, and 5 in the ebook, Improving the Quality of Health Care for Mental and Substance-Use Conditions, focusing on the importance of evaluation and reevaluation of plans.
  • Review Chapter 17 in your course text, Crisis Intervention Strategies, focusing on systems overviews and the Principles of a Crisis Intervention Ecosystem and then consider the value of ongoing plan evaluation.
  • Review the Appendix and Chapters 5 and 9 in your course text, Crisis Management in the New Strategy Landscape, focusing on the components of an effective crisis management plan and organizational learning.
  • Review the article, “Program Evaluation: The Accountability Bridge Model for Counselors.” Consider the importance of developing effective counseling evaluation programs and the importance of accountability for counselors.
  • Review the article, “Violence Prevention After Columbine: A Survey of High School Mental Health Professionals.” Consider how research and program evaluation can improve the effectiveness of counseling.
  • Review the article, “Collaborative Consultation and Program Evaluation,” focusing on how effective program evaluation can inform and improve counselor education and leadership.
  • Review the “Six-Aims of Health Care Systems” at http://books.nap.edu/openbook.php?record_id=11470&page=8 and consider how adherence to these guidelines should be kept in mind as you develop and evaluate crisis management plans.
  • Review the article, “Five Years After Katrina: Progress Report on Recovery, Rebuilding, and Renewal” or use a search engine to find another disaster recovery plan. Think about areas that still need improvement. Be sure to include resources if a different recovery plan is used.

With these thoughts in mind:

Post by Day 4 a brief justification for three components of the Six Aims of High-Quality Health Care that you think are most important when evaluating a crisis management plan. Then provide a brief analysis of the “Five Years After Katrina: Progress Report on Recovery, Rebuilding, and Renewal ” recovery plan or the plan you chose, and explain insights you gained.

Note: Please include the three components you chose in the first line of your post. You will be asked to respond to a colleague who chose at least two different components.

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