HR5

Instructions

For this assignment, determine an effective process to evaluate the performance of one of your employees. As you have determined that periodic evaluations can be more beneficial than annual evaluations, you will be evaluating the mid-level manager who you hired and who has now been on board for 6 months. Your process should include an appropriate evaluation tool and a means of providing feedback on the employee’s performance issues. 

There are three parts to this project. You will begin by developing a performance review form that contains a minimum of 10 points of criteria. This template is a starting point and may be used as is or can be modified as you wish. The template has 10 points of criteria; however, you can add more if the specifics of the position warrant you doing so.

  • Provide an explanation for each of the criteria. Remember, these should directly represent the knowledge, skills, and abilities (KSAs) as well as the requirements for the position.
  • Develop a rating scale, and provide a legend that identifies the distinct performance rating definitions. There must be a minimum of three levels. (The template has three levels; however, you can add more.)  
  • Next, you will fill out your newly created form to evaluate the mid-level manager. This is, of course, based on the input of the immediate supervisor and your own assessment.
  • Evaluate each criteria, and include a minimum of three criteria where the employee does not meet performance expectations.
  • Summarize the employee performance appraisal in the comments section.  
  • Identify the employee’s strengths and weaknesses.
  • Offer feedback and coaching on ways that the employee can improve his or her performance.
  • Finally, you will write a one-page synopsis in which you explain the value of your evaluation process and new tool to your leadership team. Include the information below:
    • how the changes will benefit the organization,
    • how equal employment opportunity laws were considered, and
    • strategies that leaders can use to address unmet employee performance expectations.
  • Include two sources to support your explanation.

The template is only a guideline. You are encouraged to modify it as you wish, as long as it still meets all of the above listed requirements. Combine your completed template and the one-page synopsis into one document (.doc or .pdf) to upload in Blackboard. Ensure that you include a title page. Adhere to APA Style when creating citations and references for this assignment.

HCS449_r10_wk3_Staffing_Matrix_Worksheet

  

Staffing Matrix

Resources: University of Phoenix Career Center and U.S. Department of Labor

Create a staffing matrix noting the roles you recommend for the center.

Research salary ranges in your region and list the salary per hour for each role you recommend.

Describe why you selected those particular roles and staffing mix and how the salary cost will affect operations of the center.

Homework Question

 

Read the following articles and use the final project case study transcripts to help you answer the discussion question.

Describe 1 to 2 benefits and 1 to 2 risks of each of the three alternative dispute resolution methods: negotiations, mediation, and arbitration between the stakeholders. Support your description with specific examples.

resppond 12

 

I don’t know about everyone else, but I could use the word “project” to describe almost every task I do on a daily basis. I have class projects, I have work projects, I have home improvement projects, my kids have projects, heck I consider weekly dinner plans a project. I believe that all aspects of my life could benefit from using project management. Project management helps to plan, manage and execute any task whether it be a project or task I’m doing for work or home. Establishing a clear and organized plan improves teamwork. Sometimes my team consists of co-workers, other times it consists of other parents from my child’s sports teams and sometimes when I reference “my team” I’m talking about my husband and two boys.

Take for instance my example of weekly dinner plans being a project. Every week, usually Friday morning, I build out a dinner plan for each day of the upcoming week. I decide what we will have for dinner each day and from that build out a grocery list. When making my grocery list I also have to consider our budget for that week which may affect the items that are on my list and what I plan for dinner. I also have to communicate with my husband and children to get their input on the meals. This communication ensures that I am making food they will enjoy and consume, otherwise, it is money wasted. Especially now, I also have to plan for the possibility of the grocery store being out of items that are on my list, so I also have a list of alternatives just in case.  By treating our weekly dinner menu as a project, I ensure that I am not having to run to the grocery store multiple times a week or going through the “what’s for dinner” crisis every day which saves so much time. I am not overspending or purchasing items I don’t need which keeps me on budget. Lastly, my objective of planning dinner for the next week is met.

Basically, applying project management to everyday life is about control. Having a plan that is properly managed can make you feel more in control and allows less room for chaos and in my experience, less chaos is better for everyone!

repond to this discussion

week 2 _ Discussion

 

Respond to the following in a minimum of 175 words:

  • Is certification under the ISO standards necessary for competing in the modern market? What should companies consider when deciding whether to become certified?
  • Provide an example of ISO certification of an organization, and how it has been helpful or not helpful in competing with other organizations. 

Due Monday 

Reply to at least 2 of your classmates. Be constructive and professional in your responses.

Questions Also Available for Participation/Discussion in this Section

Chapter 11 Process Design and Analysis, ISO Standards

  • How are flowcharts used to improve process performance?
  • What metrics are used to improve process performance?
  • Compare and contrast the various types of processes.
  • How are processes designed and evaluated?

Chapter 12 Six Sigma Quality

  • Is the goal of Six Sigma realistic for services such as Blockbuster Video stores or Redbox DVD kiosks?
  • “If line employees are required to work on quality improvement activities, their productivity will suffer.” Discuss.
  • “You don’t inspect quality into a product; you have to build it in.” Discuss the implications of this statement.
  • “Before you build quality in, you must think it in.” How do the implications of this statement differ from those in question 3?
  • What does the Six Sigma approach to quality management mean for a business?
  • Business writer Tom Peters has suggested that in making process changes, we should “Try it, test it, and get on with it.” How does this square with the DMAIC/continuous improvement philosophy?
  • Develop a cause-and-effect (fishbone) diagram to address everything that impacts your grade in this course. How much is under your control?

 

**Classmate Responses Attached***

Word Counts:

175- reply to post

125 Per reply (2 replies) = 250 

Unit IV Resaerch Paper

Please make sure that you follow all the teacher instruction beacuse she is a strict grader and you must follow the APA format that is require for this course. Make sure you watch out for spelling and grammar errors. This must be your own owrk and not copy and paste his is a DBA coure and the paper have to written on this level. Please read the sudy guide and Unit IV Intriduction

Book reference: Gomez-Mejia, L. R., Balkin, D. B., & Cardy, R. L. (2016). Managing human resources (8th ed.) [VitalSource Bookshelf version]. Retrieved from https://online.vitalsource.com/#/books/9780133953718 

 

Instructions

In Unit III, you researched and analyzed the legal responsibilities of an organization and differences between diversity and affirmative action. You also examined challenges of managing diverse work teams and researched opportunities to improve the management of a diverse team.

For this assignment, you will reflect on the research you conducted and write a paper that addresses the items below.

  • Provide an introduction, and explain the role that human resources has in upholding legal responsibilities of an organization.
  • Identify and discuss at least two current equal employment opportunity laws.
  • Discuss the differences between management of diversity and affirmative action.
  • Describe the challenges in managing a diverse work team.
  • Provide examples of how the management of diverse teams can be improved within an organization.

Your research paper must be at least three pages in length, not counting the title and reference pages, and must include at least four peer-reviewed sources.

Be sure to support your research paper with the resources you located for your annotated bibliography in Unit III. Use APA style for your paper.

Resources

The following resource(s) may help you with this assignment.

 

Unit IV Introduction

Recruiting and Selecting Employees

Human Resource Supply and Demand                              

Human resource planning is the process an organization uses to ensure that it has the right amount and the right kinds of people to deliver a particular level of output or services in the future.  Failures in HR planning can lead to labor shortages, layoffs, and significant financial costs.

A.  Forecasting Techniques  

There are two basic categories of forecasting techniques: qualitative and quantitative. Quantitative techniques have two main limitations. The first is that most rely heavily on past data or previous relations between staffing levels and other variables. The second is that most of these techniques are quite old and do not translate well in smaller organizations. Qualitative techniques, however, rely on expert judgments or subjective estimates of labor supply and demand.

  1. Methods of Forecasting Demand
  2. Quantitative techniques—regression analysis, ratio analysis
  3. Judgmental (qualitative) techniques—top-down approach, bottom-up approach
  4. Methods of Forecasting Supply
    1. Quantitative techniques—Markov analysis

                              b.  Judgmental techniques—executive reviews,
                                    succession planning, vacancy analysis

  1. The Hiring Process                                                                     

The hiring process has three components:  recruiting, selection, and socialization.

  1. Challenges in the Hiring Process                                              

Despite the obvious importance of selecting the best from the available talent, the hiring process is fraught with challenges.  The most important of these are:  determining what characteristics are most important to performance, measuring those characteristics, evaluating applicants’ motivation levels, and deciding who should make the selection decision.

A.  Determining the Characteristics Most Important to Performance

The characteristics important to performance are not always obvious because the job changes over time.  The culture of the organization may also play a role, and different people in the company may be looking for different things in a new employee. 

B.  Measuring the Characteristics That Determine Performance

Some tests are better than others at predicting job performance, and they can vary widely in cost.

C.  The Motivation Factor

Performance = Ability x Motivation

D.  Who Should Make the Decision?

Depending on the job it should be a combination of the HR department, the manager, and potentially the new hire’s subordinates.

  1. Meeting the Challenges of Effective Staffing                 

Choosing the right person for a job can make a tremendous difference in productivity and customer satisfaction.  Choosing the wrong person can result in sluggish operations and lost business and customers.  For these reasons it is important that each step of the staffing process be managed carefully.

A.     Recruitment                                                                 

Issues include sources and costs of recruitment, external versus internal candidates, recruiting protected classes, and planning the recruitment effort.

         1.   Nontraditional recruiting in the current labor market

         2.   External versus internal candidates

         3.   Recruiting protected classes                                         

         4.   Planning the recruitment effort

         5.   Planning your job search

B.     Selection                                                                      

Reliability and validity terms are important and defined here.  Extensive coverage is given to selection tools as predictors of job performance, as well as combining predictors, selection and total quality management, reactions to selection devices, and manager reactions to selection systems.

1.   Reliability and validity

2.   Selection tools as predictors of job performance

      a.         Letters of recommendation

      b.         Application forms

      c.         Ability tests

  1. Personality tests
  2. Honesty tests

      f.          Interviews                                                

g.         Assessment centers                                   

h.         Drug test

   i.          Reference checks

j.          Background checks

      k.         Handwriting analysis

3.   Combining predictors

4.   Selection and the person/organization fit

5.   Reactions to selection devices

      a.         Applicant reactions to selection devices

      b.         Manager reactions to selection systems

IV.    Legal Issues in Staffing                        

Legal concerns can play an exceptionally important role in staffing, particularly in selection.  Selection is affected by a number of legal constraints, most notably federal legislation and its definition of illegal discrimination.  Negligent hiring concerns have increased in recent years, and attention is given to that issue as well.

A.     Discrimination Laws

To lower the chances of lawsuits, firms should ensure that selection techniques are job related.  In other words, the best defense is evidence of the validity of the selection process.

B.     Affirmative Action

Federal Executive Order 11246 requires organizations that are government contractors or subcontractors to have affirmative action plans in place.

C.     Negligent Hiring

Negligent hiring refers to a situation in which an employer fails to use reasonable care in hiring an employee who then commits a crime while in his or her position in the organization. 

Conducting a termination or layoff is one of the most sensitive and difficult things that a manager will ever have to do.  There are a number of factors to consider when conducting this process, and the manner in which the termination or layoff is performed and managed has impact on not only the affected employee but also those who remain with the organization in its aftermath.  Additionally, many separations (voluntary or involuntary) can be avoided through good management practices.  The cost of separations to the organization are much higher than many people realize, making good management practices even more important.

Managing Employee Separations, Downsizing, and Outplacement

I.       What Are Employee Separations?                                      

An employee separation occurs when an employee ceases to be a member of an organization.  The rate of employee separations in an organization (the turnover rate) is a measure of the rate at which employees leave the firm. 

A.     The Costs of Employee Separations                                

There are always costs associated with employee separations.  The cost may be more or less, depending on whether managers intend to eliminate the position or to replace the departing employee.  Costs included in separations include recruitment costs, selection costs, training costs, and separation costs.

B.     The Benefits of Employee Separations                            

Although many people understand the costs of employee separations, there are benefits as well.  Some of the benefits of separations include reduced labor costs, replacement of poor performers, increased innovation, and opportunity for greater diversity.

II.     Types of Employee Separations                                          

Employee separations can be divided into two categories based on who initiates the termination of the employment relationship.  Voluntary separations (quits and retirements) are initiated by the employee.  Involuntary separations (discharges and layoffs) are initiated by the employer.

A.  Voluntary Separations 

Voluntary separations occur when an employee decides to end the relationship with the employer. These separations include quits and retirements.

B.     Involuntary Separations 

Involuntary separations occur when management decides to terminate its relationship with an employee due to economic necessity or a poor fit between the employee and the organization. Involuntary separations include discharges, layoffs, and downsizing and rightsizing.

III.    Managing Early Retirements                                      

When a company realizes that it needs to downsize its scale of operations, its first task is to examine alternatives to layoffs.  One of the most popular of these methods is early retirement.

A.     The Features of Early Retirement Policies

Early retirement policies consist of two features: (a) a package of financial incentives that make it attractive for senior employees to retire earlier than they planned and (b) an open window that restricts eligibility to a fairly short period.  After the window is closed, the incentives are no longer available to senior employees.

B.     Avoiding Problems with Early Retirements

Managing early retirement policies requires careful design, implementation, and administration.  When not properly managed, early retirement policies can cause a host of problems.  All managers with senior employees should make certain that they do not treat senior employees any differently than other employees.

IV.    Managing Layoffs                                                             

Generally, an organization will institute a layoff when it cannot reduce its labor costs by any other means.  Managers should first try to reduce labor costs with layoff alternatives.

A.     Alternatives to Layoffs 

There are many alternative methods of reducing labor costs that management should explore before deciding to conduct a layoff.  These alternatives include things such as changes in employment policies, job design, pay and benefits policies, and training.                                                          

B.     Implementing a Layoff                                         

A layoff can be a traumatic event that affects the lives of thousands of people, so managers must implement the layoff carefully.  Issues that need to be considered include notifying employees, developing layoff criteria, communicating with laid-off employees, coordinating media relations, maintaining security, and reassuring survivors of the layoff.

V.     Outplacement                                                    

Outplacement is a human resource program created to help separated employees deal with the emotional stress of job loss and to provide assistance in finding a new job.

A.     The Goals of Outplacement

The goals of outplacement reflect the organization’s need to maintain employee productivity.  The most important of these goals are (1) reducing the morale problems of employees who will be laid off so that they will remain productive, (2) minimizing the amount of litigation initiated by separated employees, and (3) assisting separated employees in quickly finding comparable jobs.

B.     Outplacement Services

The most common outplacement services provided to separated employees are emotional support and job-search assistance.  These services can help achieve the goals of outplacement.

Training and Development in Small Businesses

 

Overview

Select a small business with which you are familiar. Imagine that you have been called into that business to provide a consultation on training. Create a comprehensive training proposal for the business.

The business will be: Laundromat

 

  1. Analyze key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.
  2. Predict 3–5 potential challenges that the managers or owners of the business could face in addressing organizational performance.
  3. Justify the effects of detecting organizational gaps in small business, providing examples to explain the rationale.
  4. Propose a competitive training strategy that will improve the position of the business in the market. The strategy should include, at a minimum, an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.

Do the following:

this article on developing your own philosophy of management.

Read more: https://www.csucob.com/news/final-study-assignment-a-philosophy-of-management/

Choose one of the following items to write – take your time, make your submission thoughtful and clear. Either one will help you prepare for future work and leadership roles, and will help you express who you are, and what you have to offer, to potential employers.
Choice 1.You may submit the “Final Course Deliverable” as outlined in the tab at the top of the page. That’s the letter to a prospective employer.
OR
Choice 2. Submit to me your philosophy of management. Make sure it represents you. Use the article above as an example of the steps you might take to articulate such a philosophy. 

Read more: https://www.csucob.com/news/final-study-assignment-a-philosophy-of-management/

Week 4 Project

 

Instructions

ABC International, Inc.
In Week 3, you evaluated leadership issues, analyzed the Hogan Assessment, designed a compensation package and defended recommendations to the CEO. The CEO has requested a Balanced Scorecard.

  • Evaluate the purpose of a Balanced Scorecard 
  • Identify the following categories on the Balanced Scorecard: Traditional Categories, Communication Flow, the role of the HR professional and a column for the Strategic Plan/Action Plan, and any other relevant information to improve the performance level of the organization. 
  • Defended the importance of the Balance Scorecard and the correlation to align human capital with the goals of the decision makers. 
  • Designed a supplemental graphic of the Balanced Scorecard.

Submission Details:

  • Length of Paper – 2 to 3 pages
  • By Week 4, Day 6, submit it to the W4 Assignment