Final Project

For your Final Project, you are asked to use theories, strategies, and concepts from the course to develop a crisis management plan for your community.

Your Final Project must be presented as a 12–15 page (not including references, title page, or abstract), double-spaced, APA-formatted project in the form of a paper that is submitted by Day 4 of Week 11. See Week 11 for specific instructions for submission.

Crisis Management Plan Guidelines

The Final Project must include the following:

• A strategy for identifying and selecting a crisis management team
• A description of the organizational resources available to you in a crisis (community, state, national, and international organizations). Explain what they are and how they might be used in a crisis in your community. Then explain how you might promote or expect collaboration between and among them.
• A description of the trained professionals available in your community
• A summary of ethical and legal issues/considerations that you might encounter when responding to a crisis in your community
• A description of issues/considerations related to diverse populations that you might encounter when responding to a crisis in your community
• A description of a model that you would use to train counselors for a crisis
• A description of how you would use empirically-supported treatments with survivors and care takers
• A description of how the crisis management plan would be evaluated (after the fact)

Note: You may wish to use the bulleted items above as the basis for topic headings throughout your paper.

Your Final Project will be graded on a 20-point scale and is worth 30% of your final grade.

 Cultural Competence Profile – My Practice Skills

Select one of the four self-assessments of cultural competence that you completed in the Unit 6 study, identify three strengths you believe you possess, and identify three areas you need to improve.

Select one of the stories from Thomas and Schwarzbaum (2017), “Section III: Immigration and Acculturation,” and discuss how your identified strengths and areas of needed improvement would impact therapeutic work with this person.

CULTURAL COMPETENCY ASSESSMENT

Part 1: Self-Assessment

Instructions: This 34 item assessment was developed to heighten your personal awareness of your cultural knowledge, cultural awareness, cultural sensitivity, and cultural action.

SELF-ASSESSMENT

Cultural Knowledge

Please rate the extent to which you do the following.

1. I am knowledgeable of my own racial and ethnic heritage.
2. When in public or at work, I only engage and interact with people of my own race.
3. When in public or at work, I only engage and interact with people of my own ethnicity.
4. When in public or at work, I only engage and interact with people of my own social class.
5. When in public or at work, I only engage and interact with people of my own religion.
6. When in public or at work, I only engage and interact with people of my own gender.
7. When in public or at work, I only engage and interact with people of my own age.
8. During leisure and personal time outside of the public eye, I only engage and interact with people of my own race.
9. During leisure and personal time outside of the public eye, I only engage and interact with people of my own ethnicity.
10. During leisure and personal time outside of the public eye, I only engage and interact with people of my own social class.
11. During leisure and personal time outside of the public eye, I only engage and interact with people of my own religion.
12. During leisure and personal time outside of the public eye, I only engage and interact with people of my own gender.
13. During leisure and personal time outside of the public eye, I only engage and interact with people of my own age.
14. I have firsthand knowledge of others specific cultural facts and insights through direct one-to one personal interactions and communications.
15. I have firsthand knowledge of others specific cultural facts and insights through direct social interactions and communications.
16. I have second hand knowledge of others cultural facts and insights through intentionally reading, viewing (documentaries/films), and talking about people whose culture differs from my own.

Cultural Awareness

Please rate the extent to which you do the following.

1. I am mindful of my thoughts, attitudes, and feelings of others cultural differences when I interact with them.
2. I recognize the impact of my specific thoughts, attitudes, and feelings I have regarding a culture different from my own.
3. I recognize the affect my lack of cultural knowledge has on someone’s safety and well-being.
4. I am always aware (conscience and responsive) to the needs of those whose culture differs from my own.
5. I always distinguish between others worldviews and my own when interacting with those whose culture differs from my own.
6. I am always subjective and empathetic when interacting with those whose culture differs from my own.

Cultural Sensitivity

Please rate the extent to which you do the following.

1. I always demonstrate a welcoming attitude (approach and outlook) of respect when speaking about those whose culture differs from my own regardless of the setting and audience.
2. I am always genuine (authentic) in my interactions with those whose culture differs from my own regardless of the setting and audience.
3. I am always aware that I can be effective as a professional and still not be genuine in my interactions with those whose culture differs from my own.
4. I am proficient in cultural awareness and am aware that certain products and practices can cause harm to those whose culture differs from my own.
5. I am always able to distinguish between my attitude and the attitude others whose worldviews differs from my own.
6. I am always responsive and mindful of my attitude when interacting with those whose culture differs from my own regardless of the setting and audience.

Cultural Action

Please rate the extent to which you do the following.

1. I always respond to the needs of others whose culture differs from my own regardless of the setting and audience.
2. I always take into consideration cultural differences of when making decisions about others well-being.
3. I always seek to improve my understanding of how intercultural communications of those whose culture differs from my own can affect decision-making and administrative practices.
4. I always adjust my tone and approach when I am aware that in doing so fosters trust in certain cultures.
5. I always take action when I encounter an in justice or offense that occurs due to lack of knowledge and awareness regarding a specific cultural practice.
6. I always self assess my current knowledge and adjust my attitude toward others in an effort to move beyond barriers of limited traditional assumptions about culture to include the idea that cultures are closed and self contained systems, individuals are primarily part of one culture, there is internal homogeneity and coherence and there are clearly defined borders.

REFERENCES

• Carrizales, T. (2010). Exploring cultural competency within the public affairs curriculum. Journal of Public Affairs Education, 16(4), 593-606.
• Rice, M.F. (2015). A post-modern cultural competency framework for public administration and public service delivery.
• Sharp, B. S., Aguirre, G., & Kickham, K. (2011). Managing in the public sector: A casebook in ethics and leadership. Boston, MA: Longman. ISBN: 9780136039754.

CREDITS

Subject Matter Expert:Carolyn AllenInteractive Design:Tara Schiller, Alyssa JensenInteractive Developer:Dre AllenInstructional Designer:Marisa JohnsonProject Manager:Andrea Thompson, Marc Ashmore
 

Read the case study titled “Revitalizing a Brand”, located in the online course shell. Use the Internet or Strayer databases to research the branding and communication strategies of one (1) health services organization that is similar to the health services organizations mentioned in the case study.

Write a four to six (4-6) page paper in which you:

1. Describe the current marketing communication, identity, and brand position of Plaza Home Health Services.
2. Conduct a Strengths Weaknesses Opportunities Threats (SWOT) analysis associated with the current marketing communication, identity, and brand position of Plaza Home Health Services.
3. Assess the importance of benchmarking in Plaza Home Health Services’ development and implementation of an effective brand strategy (marketing communication, identity, and brand position).
4. Compare branding and communication strategies of a similar health services organization with that of Plaza Home Health Services. Determine whether or not Plaza Home Health Services should apply additional best practices into its current branding and communication strategies. Provide a rationale and support for your response.
5. Use at least five (5) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources. 

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Examine the marketing research process and market segmentation strategies in the health care industry.
• Analyze business planning based on an analysis of domestic and global operating environments, market dynamics (supply and demand), commercialization, and product-market expansion.
• Explain how branding strategies apply to the health care market for existing and new products.
• Determine the marketing communications strategy used in health care services.
• Use technology and information resources to research issues in health services strategic marketing.
• Write clearly and concisely about health services strategic marketing using proper writing mechanics.

Select 2-3 of the journal questions located on the LHRD 4804 Professional Development Internship Instructions and answer them.

Make sure your submitted word document has a heading at the top including your name, course number, and date. Your journal entry should be no less than one page (as measured by Microsoft Word, Times New Roman 12 point font.) You are required to keep a copy of this journal entry. 

Read pp. 13–22 of the SHRM report on Retaining Talent (pp. 2–11 of the report).

Consider your current job or one you used to hold. 

To what extent did you experience the three types of connections that foster “embeddedness” described in the report: links, fit, and sacrifice? 

How did your experience influence your longevity with the organization?

Include at least one citation and reference in your initial post and respond to at least two of your classmates’ posts.

Research an article regarding an organization’s recruitment challenges. Explain what they are in your summary. In addition, include your experience (use the 1st person) regarding an organization’s recruitment challenges.  Explain the differences regarding the information that you read and your experience. In this section, communicate the strategies that were utilized to improve and how the recruitment strategies are effective.

Your presentation: Three references in APA 2 pages (excluding encyclopedias and Wikipedia).

Watch the Selecting a Company video for help getting started on this assignment.

Choose an organization with which you are familiar or one in which you have an interest. Research and analyze the organization’s human resource management programs, policies, procedures, or initiatives. Evaluate their effectiveness and select a program, policy, procedure or initiative which you believe needs to be changed.

Write a one-page paper in which you:

1. Assess the current human resource programs, policies, procedures, or initiatives in terms of effectiveness.
2. Hypothesize the changes that require improvement.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

• Hypothesize which of an organization’s human resource management programs, policies, procedures, or initiatives require improvement.

 APA format

At least 1 reference

Write a 175- to 265-word response to the following questions:

• Why should health care managers know about specific recruitment strategies? Explain.
• What strategies do you believe would be most effective? Why? 

Total of 4 discussion topics.

Every topic should be in a seperate document

Each topic should have two paragraphs[1st Paragraph- Initial post & 2nd paragraph – secondary post]

Each topic should have an initial post with 350 words with references.

And a secondary post of 250 words as a response to the provided answer

The CEOs need to create a new Mission, Vision, and Values statement for the merged company. They have asked you to work with them on this project. They will create a presentation that will be communicated to all employees. The presentation will help to support unity in the merged company.

Review the scenario for this course, and in 5–7-slide PowerPoint presentation, please address the following:

• Write a mission statement for the new company, and analyze how it helps to serve customers.
• Write a vision statement for the new company, and analyze how it guides leaders.
• Write a values statement for the new company, and analyze how it shapes employee behavior.
• How should the CEOs communicate the statements to establish alignment across the merged organization?

5 slides (+ title and reference slides); Speaker notes of 200–250 words per slide