Monthly Archives: March 2023

As discussed in the unit lesson, resolving conflict in the workplace requires using interpersonal skills, management skills, and techniques. Interpersonal skills can consist of understanding individual differences, self-esteem, self-confidence, communication, teamwork skills, problem-solving skills, cultural relations skills, motivation skills, customer service skills, ethical behavior skills, and stress management skills. Management skills focus on the type of management skill applied such as collaborating, accommodating, forcing, avoiding, and compromising. As a member of the workforce, you must be able to effectively resolve conflict, either with the use of interpersonal skills, management skills, or by applying the recommended ways of responding to tension in the workplace (e.g., overcoming defensiveness, accepting of the tension, and resolving the tension).

For your Unit VI Assignment, please reflect on your knowledge of resolving conflict that you have experienced or observed in the workplace. Please analyze what you have learned. Describe how your learned knowledge can be used. Also, identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced. What steps/methods were used in resolving the conflict?

Your reflection paper should be at least three pages in length, including an introduction, a body that supports your reflection, and a conclusion. Be sure to include a title page. The title page does not count toward the total page requirement.

Architecture and Infrastructure

Think about a company you know well.  

What would be an example of IT architecture at that company?  

What about IT infrastructure?

What is the difference between a decentralized architecture and a centralized architecture?

How might you apply what you learned from weeks 1-4 to your current or previous place of employment? Please be specific.

The project is on Radiology. Write an introductory paragraph that discusses the elements from your outline that will be covered in your course project paper. Be sure to use correct grammar and spelling. In your introductory paragraph:

• Identify the topic you have selected. (Radiology)
• Discuss why the topic you have selected is important to you and to the industry.
• Explain what will be discussed in your paper.
• Create a reference list, following APA formatting, with at least three different resources related to your selected topic, that you will use when writing your course project paper.

I attached the outline from the previous weeks assignment. 

PLEASE SEE ATTACHMENTS FOR CASE AND CHAPTER SUMMARIES

INSTRUCTIONS BELOW:

PLEASE READ CHAPTER SUMMARIES INCLUDED IN ATTACHMENT AND USE AS REFERENCE GUIDE FOR CASE

INCLUDE 4 SCHOLARLY REFERENCES 

To fully complete this case assignment, please read and analyze the assigned case. Be sure to speak in OB language throughout to reflect your knowledge of the terminology and concepts covered this week. Your response must be numbered as outlined below, and provide the following:

1. Situation

In this section of the case analysis, you will focus on identifying situational aspects that have led to the situation being reported in the case. You are to explain the situation in Organizational Behavior terms specific to this week’s material. These aspects should include relevant context, people-related, and organizational factors that have contributed to the current situation. Creating this profile relies on your understanding and application of key concepts, frameworks, and theories contained in the text and other course materials. Please note that the focus of this is to highlight the OB related issues; however, it is understood that other management-related issues may also contribute to the situation. This section MUST explain the situation using terminology and related material from this week’s textbook readings. Remember to cite appropriately.

2. Problem

The situational profile leads to the identification of the major problem in the case. For example, the case may frame the problem as personality and attitude, but the underlying OB problem may relate to organizational structure. Thus, you must analyze the situation deeper to uncover the foundational OB problem. In a case, there may be several problems; however, there is likely only one MAIN problem. All the other factors that appear to be problems are symptoms of the main problem. In this section, you will identify the ONE main problem and explain why it represents that main OB problem in this case. The problem MUST be stated in OB terms. Include specific examples from the case, textbook, and external sources to support your position. Be clear in your statement of the problem.

3. Case Question(s)

Identify the specific questions that must be addressed in order to solve the central problem identified. Think of what you would need to know in order to make a decision on how to solve the problem you have identified. Please note that these questions MUST be related to the problem that you have identified and you must explain why an answer to each question is necessary to solve the problem. What information do you have to know to solve the problem? Questions unrelated to solving the problem or those that are general and not specific to your problem will not meet these criteria. Consider internal and external factors that may have influenced the current situation, whether mentioned in the case or not. Think about the functional information required in order to accurately address the central problem. List each question and explain individually why each question is pivotal to solving the identified problem. Be clear and specific in your answers.

4. Alternative “Solutions” (3)

Present three separate and independent courses of action that could be enacted to solve the problem. For EACH alternative, be sure to explain the course of action, the organizational actors and resources required to complete, the benefits and risks of said action, and how/why the action could potentially solve the problem. Each action MUST solve the specific problem identified, and be independent of the others. Make your case with the support of internal and external sources. Number each alternative solution as 4a, 4b, 4c, etc.

5. Recommend

Identify and recommend the ONE solution out of those identified in item 4 above that is most tenable. You may not offer a combination of the alternatives; only ONE of the alternatives can be selected. Provide evidence to argue in favor of the chosen solution, explaining why this solution is the most tenable compared to the others, and is most appropriate to solve the problem identified. Assume you are presenting your idea to the organizational decision-makers; you want and need their agreement and support. Present a persuasive argument as to why this solution is the best solution for the problem, including support from course material, the field of OB, and other relevant factors as support for your argument. OB language must be used. Thoroughly support your position using internal and external sources.

6. Prediction

Briefly predict and paint a picture of what the situation looks like AFTER implementation of your recommended solution. How would the situation as outlined in your response to number one (above) change? How does the organizational experience change for the actors involved? Please note this is not a conclusion; it is a prediction of what the outcome will be and how the situation will be different after your recommendation  

This week’s reading assignments, including the Module 8 interactive lecture, described various considerations that a project management office (PMO) may apply for the advancement and development of professionals in the disciplines of project, program, and portfolio management. Address the following discussion topic key elements:

• Describe an approach or tactic for the PMO to ensure professional development in the discipline of project management. How can you apply this approach for your career advancement?
• Identify an industry certification beneficial to your professional advancement. What action is needed to obtain the designated certification?

Project management (PM) assessment and project auditing enable the project management office (PMO) infrastructure management and technical support. The purpose of this assignment is for you to understand and synthesize the application of PM assessment as an enabling infrastructure for PMO sustainable success.

For this assignment, address the following items:

• In your own words including scholarly reference support,
  • Define PM assessment in context of the PMO infrastructure management.
  • Describe the primary domains encompassing PMO assessment.
• In your own words including scholarly reference support,
  • Define project auditing context of the PMO technical support.
  • Describe the main functions encompassing PMO project auditing.
• Explain the distinction between PMO assessment and auditing.
• Based on the TD Bank N.A.’s enterprise-wide PMO (Links to an external site.) (2013) case study, identify how PMO assessment and auditing played a role in the firm’s successful growth. Include specific assignment tools and/or techniques used to measure effectiveness.
• Summarize how the PM assessment improves PMO success and business results while recognizing ethical considerations and challenges unique to an international PMO.

For the assignment Option #1, write an essay to address the Module 5 Common Assignment Requirements.

Submit your Module 5 Critical Thinking assignment as a single Microsoft Word document to the submissions area established for this purpose.

Your essay should address the following requirements:

• Your well-written PMO recommendation essay thesis should be 5 pages in length, which does not include the title, reference, or appendix pages. You need to add headings subheadings associated with each of the bullet points listed in the common assignment requirements.
• Format your paper per the C (Links to an external site.)SU Global Writing Center (Links to an external site.), which includes an introduction and conclusion.
• Include title and reference pages.
• In addition to your course textbook and the designated case study, cite at least four current (published within the past 5 years) scholarly resources (peer-reviewed, official governmental reports, and other scholarly sources) to support your suppositions, assertions, and conclusions. To enhance your learning experience, scholarly resources are available from the CSU Global library.
• Include an appendix for tables and figures as appropriate.

Please write clearly, concisely, and cohesively; use section level headers to organize the key elements of your thesis.

Consult the assignment template (Links to an external site.) for a more complete list of requirements. If you need assistance with your writing style or you need writing tips or tutorials, visit the CSU Global Writing Center (Links to an external site.). Review the grading rubric to see how you will be graded for this assignment.

 List three processes in your organization that are considered “best practices” and describe how they meet the critical questions from Chapter 15 in the text. If your organization does not have a best practice, use the knowledge gained from the case studies and article reviews in class to describe your idea of a best practice. Respond to at least two of your fellow classmates’ postings. 

Best practices

Use of life cycle phases

Standardization and consistency

Use of templates [i.e., for statement of work (SOW), work breakdownstructure (WBS), risk management, etc.]

Providing military personnel in project management positions with ex-tended tours of duty at the same location

Use of integrated project teams (IPT)Control of contractor-generated scope changes

Use of earned value measurement” 

 “CRITICAL QUESTIONSThere are several questions that must be addressed before an activity is recog-nized as a best practice. Three frequently asked questions include:

Who determines that an activity is a best practice?

How do you properly evaluate what you think is best practice to validate that in fact it is a true best practice?

How do you get executives to recognize that best practices are true value-added activities and should be championed by executive management?” 

Shannon Albright has an accounting degree from a U.S. accredited university. She also became certified as a CPA (certified public accountant). Upon graduation, she was offered and accepted an entry-level accounting position at a firm in Atlanta, GA. She has been gainfully employed with this firm for the last 5 years. Recently she interviewed with your firm, which is located in Boston, MA. You, working for the human resources department, want to hire Shannon for your organization’s financial accountant position.

You know Shannon is a strong candidate, and you want to develop a competitive offer that will attract Shannon yet still fit within the company’s budget and compensation structure (i.e., considering both internal and external equity).

With this in mind, you are asked to prepare the offer for Shannon. The following will be included in this package and should be specific to Shannon and this situation:

• Compensation package: What pay rate will you offer (using salary survey research as support)? What else may be included in the compensation package?
• Incentive plan: What performance-based incentives does this offer include?
• Benefits plan: What specific benefit plans does this offer include?

It is important to provide the necessary supporting details to explain the incentives and benefits being offered. The more details you provide, the better educated Shannon will be to make her decision to accept.

Along with these packages, you will include a 1-page cover letter addressed to your supervisor that outlines what you propose to offer.

• This cover letter should explain and justify the compensation package, incentive plan, and benefits plan.
• Make sure to discuss job location and experience level
• Your detailed plans will then follow that cover page.

Using the Internet and library, locate all necessary information for constructing these 3 packages. This is a research assignment so be sure to include and cite your research within the paper using APA style.

  Use your critical thinking skills to write an assessment using the hypothetical case scenario.

Please follow directions and answer each of the following below after reading the hypothetical case scenario attached.

In a minimum of two-pages (not counting the title page and reference page) address the following:

• Identify at least three (3) strengths that you possess in working with the client and/or family.
• Discuss at least three (3) challenges that you have in working with the client and/or family.
• Identify at least three (3) potential ways that you can use their strengths to support the client and/or family.
• Explain at least three (3) strategies for addressing the challenges the client and/or family face.
• List other professionals that may offer additional support to the client and/or family.
• Complete the intake and assessment form.

You did it! You’ve reached the end of this course. In doing so,  you’ve developed your skills in organizational behavior and leadership.  Take what you have learned and continue to apply it, both in your MBA  courses and in your career.

In our last discussion, reflect on your experience in this course by addressing the following items in your response:

• What skills do you feel you developed most in this course?
  • Emotional Intelligence
  • Motivation
  • Diversity
  • Leadership
  • Decision-Making
• How do you plan to continue growing your leadership and organizational behavior skills you identified above?