Monthly Archives: February 2023

Overview: For this milestone, review the case study, A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives, through page 13 (up to HR Customer Initiative at Maersk) and the job posting for a Customer Service – CARE Business Partner. View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology.

Using the material on needs assessment and training strategies provided in this week’s lesson and the case study, in a short paper you should:

· Illustrate the value of a training needs assessment in an organization in general, supporting your response.

· Describe the components of a needs assessment used to determine the training requirements of a Customer Service – CARE Business Partner at Maersk.

· Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.

· Explain the importance of developing learning activities for a Maersk Customer Service – CARE Business Partner training program.

· Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service –CARE Business Partner training program.

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper. Submit journal assignment as a Word document.

• For each approach, discuss what methods can be used to circumvent the attack, prevent it, or minimize the disruption caused by the event.
• Include 3 pages of material covering the 3 discussion areas.

Assignment Content

Instructions:

Read, review and analyze the HR Ethics Scenarios Worksheet content; case scenarios 1, 2, 3, and 4. on the Ethics Scenario Worksheet. (FILE BELOW) Each case deals with either an ethical or legal issue or both.

Answer the questions associated with each scenario. You should develop your response to the questions as a 1150-1250 word integrated paper.

Apply concepts and ideas from the course. Use your assigned readings as a resource.

Format your paper consistent with APA guidelines. Include at least 2 academic references; one resource can be your textbook.

Submit assignment document

This is an essay. attached is what needs to be done.

Discussion Question 3-2 (50 points)

Xron Corporation is a large publicly-traded corporation. It employs 5,000 employees primarily in manufacturing jobs. It has just reviewed industry trends and decided to hire a significant number of new employees and invest more resources in forecasting and planning. Leadership is now considering how to be a more appealing employer to a diverse group of applicants.

Answer the following related questions to sourcing and identifying recruits:

1. What can Xron do to be a more appealing employer to people with disabilities?

2. What sourcing strategies do you think would be most effective for finding entry-level managers for large manufacturing companies like Xron?

3. If Xron wanted to recruit people like you, how could they best identify you and where could they put a recruiting message where you are likely to see and respond to it?

Disputes in a unionized workplace

Before you start this assignment, be sure that you have read the background readings for this module.

Read the following scenario:

Jocko and Thomas are both hourly employees working as forklift drivers in a large grocery chain’s central California warehouse. Their workplace is unionized. They work in the same warehouse section under Bert, the second shift supervisor.

Jocko has always found the job difficult, because the job was fast-paced, but repetitive; and even though the forklifts and machines do the heavy lifting and moving, there were situations in which a driver had to deal with slightly misplaced pallets or otherwise use ingenuity and “muscle” to keep things moving smoothly through the shift. Jocko was small in stature and obviously not as physically strong as his co-workers. Thomas made a point of never helping Jocko with these adjustments, even though he helped other drivers when such situations arose. Jocko was gay, and he thought Thomas resented having him there – Thomas never seemed to want to talk with Jocko on breaks, for example.

Jocko thought Thomas was being a bad colleague, especially on those days when Jocko could have really used Thomas’s help. Jocko mentioned to Bert, the supervisor, that he wished Thomas would help him once in a while. After all, he would be willing to help Thomas if he asked. Bert replied that he did not think that was going to happen.

It was not only Thomas who would never help Jocko. All of the other forklift drivers seemed to look the other way when Jocko found himself in a situation where there was “muscle” needed to keep things going.

Recently, the company implemented a new stacking protocol. Soon thereafter, Jocko was not meeting his production numbers on some days. He thought it was because he could not get any help from his colleagues when needed and his supervisor, Bert, did not seem to care.

Bert, his supervisor, did carefully record Jocko’s production numbers to highlight the shifts when he had underperformed. After a while, Jocko started skipping breaks and shortening his lunch break on some days so he could spend a little more time on the forklift and try to meet his production for the shift. No one seemed to care or notice.

As Jocko came to realize that he was going to get a bad performance review if the situation continued, he asked Bert if he could order his co-workers to help him when situations arose where he needed help. Bert said he could not give Jocko any special treatment.

Jocko grew more frustrated, especially by the lack of communication and what he considered to be the stubbornness of his co-workers in refusing to help him when he needed it. He reasoned that he had a family to feed, just as they did, and he had to do something about the unfair treatment he was receiving.

Jocko told Bert that he was going to tell the union that he wanted to file a grievance, because he thought the way he was being treated was not right.

Bert told Jocko that he’d never known a grievance to work out for the person who filed it, but Jocko should do what he thought he needed to do.

Jocko felt very upset about what he perceived as Bert’s indifference. He filed a formal grievance with the union about the situation.

Prepare a 2- to 3-page (not counting title and reference pages) paper that addresses the following:

• What do you think will happen next? Why?
• Discuss the important steps in a grievance process that might take place to resolve this issue if Jocko files a grievance.

Discuss a plan of action to resolve an employee conflict in a unionized workplace.

• If you were the HR manager in this warehouse, what would you do to get to the root of the issue? Why?

Use at least two Trident Online Library sources plus any applicable background readings to help strengthen your discussion.

Do some inside research and see the what the Employee Value Proposition of Waffle House is. 

 1. At the start of your project report, provide an introduction that briefly introduces your organization and that gives the reader an overview of what you will be discussing in the rest of 

the report(the project scope). Hint: cite information from your company’s website in this section if it is your main source of information… and don’t forget to do this in APA style.

 2. Discuss 2 –3 concrete and real examples of the practices this organization has in place to support the employee value proposition. Explain the impact that you believe that EACH of these practices has on organizational outcomes(i.e. employee satisfaction can lead to higher productivity). In this section, you will need to use the resources that are provided by your employer. Note: Often times, this objective involves gathering information from your company’s Intranet or via informal interviews with colleagues / supervisors. You may need to include this information in the appendices of the paper –(i.e. screenshots or questions asked of colleagues). Please include a confidentiality clause on the title page of your project paper if you feel it is necessary. *Please see below for additional information on “irretrievable resources”.

3. Suggest 2 –3 additional organizational initiatives that your employer could potentially introduce and explain why these would be advantageous in your organization. Base these suggestions on what other similar organizations are successfully offering as EVP practices. You will need to do outside research for this objective and cite that research.

4.Discuss any examples of how your organization is currently measuring the return on investment of its current employee value practices(Objective 2)and how they are measuring this.For example, a common ROI is employee retention or employee satisfaction.Keep in mind that the ROI does not have to be measured in dollars and cents. If they are not currently measuring the ROI of the practices, provide an explanation or rationale for why you think this is.

 5.Finally, give two examples of how your organization could potentially measure two of the EVP practices you’ve discussed in the paper (either for Object 2 or Object 3 above). You will need to do outside research for this objective and cite that research.

* Take a look at the attached rubric and guidelines to ensure that you will be able to do the assignment.

* This assignment is to be written in APA Citation.

Review and reflect on what you learned in the past 8 weeks. What is the most practical and easily applied lesson you learned? What was the hardest to grasp? Why? How will you incorporate the self-awareness you have gained within this course into your current ethical practices? What else do you need to know about ethics for your future? Please correlate your thoughts to the readings from the chapter and one your personal ethics assessment results. You are encouraged to share some specific examples of your assessment results to support your opinion. However, if you would like to keep your results private, you can speak to your results in general terms. 

Please provide 1-2 examples to support your viewpoints that other learners will be able to assess and debate within our weekly discussion forum.

Any papers/assignments should at a minimum contain 3-5 pages of content (double spaced), include a properly formatted cover page, and a reference listing page with at least three (3) NEW references properly listed at the end of your work. Providing additional references to your assignments demonstrate your desire to conduct additional research on the topic area and can improve your research skills. 

With all assignments, include properly formatted in-text citations within the body of your work for each of your listed references so the reader can ascertain what is your original thought or ideas and what portion of your work is taken from credible sources to support your work. It is really important to identify work from other sources to ensure that proper credit is provided to researchers in the field.

Upon hearing the stories of sometimes horrific atrocities clients or client families have experienced, you as a social worker may find yourself confronting existential questions such as Why? For example, Why do horrible events happen to good people? Why do people abuse their children?

Trying to make sense of such trauma is not easy, and you may seek answers to these existential questions your whole life. And yet, there are opportunities for growth despite trauma for both clients and social workers. This is known as post-traumatic growth, where a renewed sense purpose or a more profound outlook on life is the by-product.

In this Discussion, you work to seek meaning from the trauma your clients experience and the subsequent healing you help your clients achieve in your social work practice.

To prepare:

• Read about trauma-informed social work, and read this article listed in the Learning Resources: Vis, J.-A., & Boynton, H. M. (2008). Spirituality and transcendent meaning making: possibilities for enhancing posttraumatic growth. Journal of Religion & Spirituality in Social Work, 27(1/2): 69–86. http://dx.doi.org.ezp.waldenulibrary.org/10.1080/15426430802113814

Post:

• In 1 sentence, identify an existential question with which you have grappled in relation to a client who has been traumatized.
  • Reflect on your fieldwork, or perhaps identify an existential question that might arise in working with the client in the case study you have selected throughout the course.
• In 3 to 4 brief sentences, describe where there is potential for growth for the client as a result of the trauma.
• In 3 to 4 brief sentences, explain where there is potential for growth for you, the social worker, as a result of listening to the client’s stories and bearing witness to their trauma.
• Describe any challenges you may experience between the meaning you hold based on your personal beliefs and working within the client’s potentially different belief framework.