DeVito, J. A. (2016). The interpersonal communication book (14th ed.). Retrieved from https://content.ashford.edu

• This text is a Constellation™ course digital materials (CDM) title.

In the field of human services, it’s not uncommon to work with clients who are encountering a range of challenges that arouse feelings of sadness, anger, and frustration. Would you know how to engage appropriately with a client under such conditions? In this second discussion, you will identify and reflect on various elements related to conveying effective messages to clients.

Read Chapters 7 and Chapter 8 of The Interpersonal Communication Book and review the following five human service career paths from the Human Service Careers (Links to an external site.) video:

• Early Child Development & Services (03:01)
• Counseling and Mental Health Services (04:17)
• Family & Community Services (07:00)
• Personal Care Services (03:54)
• Consumer Services (04:11)

Initial Post: Imagine that you are a human service professional working in a career path that is different from the one you selected in the first discussion forum and prepare a reply that sufficiently addresses each of the items below,. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting.

• What are some ways in which effective means of emotional expression is used to engage with a client experiencing a problem (e.g., loss of job, homelessness, health concerns, etc.)?
• Identify empathy skills in interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.) that you might use as a human services professional.
• Describe one communication theory (i.e., constructivist, attachment, communication accommodation, attribution) that can apply to this situation as it relates to communicating messages (e.g., how messages are communicated, processes related to communicating messages, etc..). See Week One’s required website readings.
• Under what conditions might you, as a human service professional, use self-disclosure as a means of interacting with clients? Would it be appropriate or inappropriate in this specific situation? Why or why not?

Importance of Reputation Management

Write a paper that discusses the importance of reputation management in relation to an organization’s credibility. If a PR person only has their credibility to offer and is only as good as his or her deserved reputation, how can social media help or harm that reputation?   

The requirements below must be met for your paper to be accepted and graded:

• Write between 750 – 1,250 words (approximately 3 – 5 pages) using Microsoft Word in APA style, see example below.
• Use font size 12 and 1” margins.
• Include cover page and reference page.
• At least 80% of your paper must be original content/writing.
• No more than 20% of your content/information may come from references.
• Use at least three references from outside the course material, one reference must be from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the three reference requirement.
• Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.  

Question 1: Benefits of a diverse workforce

What are some of the organizational benefits of attracting and retaining a culturally diverse workforce? How can diversity and multiculturalism support an organization’s talent management strategy? What policies would you develop as an HRM to ensure your organization achieves these benefits? Use the articles and resources provided to support your ideas.

Don’t forget to read over and then respond to a colleague’s ideas. Be sure to include citations from at least two sources you used to develop your responses!

Question 2:  Evaluating diversity programs

Part A: What are the essential components of an effective diversity program? Discuss legal and organizational cultural factors. What are some challenges organizations face in creating and maintaining successful diversity programs and how can these be overcome? Use the articles and resources provided to support your ideas.

Part B: Select an organization and explore their diversity program.  It could be an organization you have worked for, one you are familiar with, or one you are curious about.  Describe the major components of their diversity program and what makes it effective. Include the website in your reference list.

Respond to Ashley Dunaway post following mitch Jessip respond 

There are several environmental trends that affect the HR function. Since each of you has a different experience, do the following in your first post:

1. Include a situation that illustrates one of the trends. 
2. Distinguish which trend is present in the situation.
3. Explain how this trend may affect the HR functions.

• Posts should be 350 words in length
• Must include at least one source outside of the textbook
• All sources should be cited in APA format

Write a 600–800 word white paper for a consulting company about the supply chain and distribution strategy of a manufacturing company, based on a library article.

• Questions to Consider 

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community

• Why is it important to consider uncertainty when evaluating supply chain design decisions?• What are the major sources of uncertainty that can affect global supply chain decisions? o Consider the financial, logistic, political, natural, cultural, and technological sources of uncertainty.• Assessment Instructions

For this assessment, consider that you work as a business analyst for a consulting firm that specializes in helping clients improve their operations and associated processes. Your manager asked you to write a white paper that they will use to demonstrate how your firm can help clients implement best practices in their supply chains and distribution channels, and you and your manager selected Dell as the subject of the white paper.

Dell has been selling computers for over 25 years with its unique, direct build-to-order sales model.

As part of your research into Dell’s supply chain and distribution strategy, you identified related articles in the Capella library (linked in the Resources under the Required Resources heading) that you decided to use to help you write your white paper. You and your manager decided your white paper should address the following points:

• Analyze why Dell’s supply chain strategy is successful.• Describe the main supply chain challenges that Dell is now facing and provide strategies to effectively overcome the challenges.• Analyze how Dell has changed its supply chain to satisfy its customers. As an example, was Dell’s decision to sell its products via retail outlets a viable solution? Do you agree with this distribution strategy? Why or why not?

Based on the intended audience, your report should be well organized and written in clear, succinct language. Target 600–800 words. Attributing sources in your professional and academic work supports your analysis and conclusions and demonstrates ethical behavior and academic honesty. Following APA rules for attributing sources provides consistency and ensures that readers can locate original sources if desired.

Academic Integrity and APA Formatting

As a reminder related to using APA rules to ensure academic honesty:

4. When using a direct quote (using exact or nearly exact wording), you must enclose the quoted wording in quotation marks, immediately followed by an in-text citation. The source must then be listed in your references page.5. When paraphrasing (using your own words to describe a non-original idea), the paraphrased idea must be immediately followed by an in-text citation and the source must be listed in your references page.•

 Describe a current global trend example  social media, aging workforce, virtual workplace, global office, that might impact   McCormick & Company  and specifically its Human Resources Department/ or Division’s HR strategies. 

Respond  to Kaleigh Porter post 

Part 1 should include the following:

Products & services offered
Industry statistics, trends & analysis
Target Market Analysis
SWOT Analysis
PEST Analysis
Competitor Analysis

On your TLC Home page, click on “Additional Library Resources” to access the IBISWorld Industry Research tool.

• Click on “IBISWorld.”
• Search “Business Coaching in the U.S.”
• Click individually on the topics across the tan-colored ribbon above the “IBISWORLD Industry Report 61143” headline
• Respond to the following:

1. What does this industry offer to private-sector employers who want to develop the talents of their employees?
2. Discuss the future of the industry and its major strengths, challenges, and competitors.
3. As an HR Manager in _______________(please select a type of business), what might the business coaching industry provide for your business? Select two services you think are best to utilize for the organization and explain why they were chosen.

First Post—Module 2

Please answer the questions below. Use question and answer (Q&A) format for your response; in other words, include the original question along with your answer in the reply. Within your post support your responses with information from at least two reputable sources (library and/or web-based) and provide the full citation at the end. Use APA format for your references. Bring in your own personal experiences, if applicable.

1. What data would you gather about your organization (or large department or division) to accurately evaluate its organizational climate?
2. How would you collect that data?
3. How often would you collect data and analyze it?
4. How would you analyze it?
5. What is an example of an HRM action that might result based on data gathered?
6. What are your experiences with evaluating organizational climate as an administrator or as part of a work group?